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Client Satisfaction
For Keshav Madhav Mineral Industries, providing the right quality products¨at the right price, is just a beginning of our effort to provide customer satisfaction.
We believe that customer satisfaction must outlast a transaction and must perpetuate into a symbiotic relationship, governed by values like trust and responsibility.
Relationships are very important to us, simply because there is something very human about it! We have experienced that trusting each other reduces the perception of risk and increases confidence in exchange relationship.
We know for a fact that developing long term relationship has a number of upsides like:
Empirical studies in the last 2 decades have proved again and again, that supplier client relationships, based on trust and mutual understanding, result into a long term success story for both the parties.
That is exactly what we want at Keshav Madhav, a future that is based on pure values like trust, commitment and long term relationships.
We believe that customer satisfaction must outlast a transaction and must perpetuate into a symbiotic relationship, governed by values like trust and responsibility.
Relationships are very important to us, simply because there is something very human about it! We have experienced that trusting each other reduces the perception of risk and increases confidence in exchange relationship.
We know for a fact that developing long term relationship has a number of upsides like:
- Reduced search & evaluation costs
- Reduced transaction costs and relationship specific scale economies;
- Improved access to reliable supply sources;
- Improved product quality and performance;
- Higher technical interaction and information exchange;
- Better planning & execution of production and delivery schedules;
Empirical studies in the last 2 decades have proved again and again, that supplier client relationships, based on trust and mutual understanding, result into a long term success story for both the parties.
That is exactly what we want at Keshav Madhav, a future that is based on pure values like trust, commitment and long term relationships.
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